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Frequently Asked Questions

Here we introduce some frequently asked questions and answers. Select the links below if your questions on functions or services are among those listed here.

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Cards

Q: A warning message, "Unable to connect to server. Check the network connection." appears when using SkyDesk Cards.
A:
SkyDesk Cards communicates with the server during processing. The above error appears when a network error occurs during communication. The communication may be unstable if you are using wireless connection on the iPhone or Android mobile device. Try again at a location with good reception.

QE-0470

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Note:
iPhone and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.
The iPhone trademark is used under the license of Aiphone Co., Ltd.
Note:
Windows® 2000/XP is a trademark of Microsoft Corporation in the U.S. and other countries.

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