We accept all inquiries concerning SkyDesk services or operating instructions for SkyDesk applications . Please use the [Contact Us] button below to inquire.
In most cases, your inquiry will be answered by E-mail .
Inquiries are only limited to SkyDesk related issues.
You may also obtain help by viewing the "Frequently Asked Questions" and "Frequently Asked Questions (About Paid Plans)" which contain common questions asked by customers and the answers.
If you cannot find the information you are looking for, click the button below to contact us.
For inquiries on SkyDesk Paid Plans and implementation, click here.
Customer support business hours:
9:00-17:00 JST, weekdays except during lunch hour
We will accept your E-mails 24 hours a day, 365 days a year (except during service maintenance).
Customer support business days:
Basically on weekdays. Closed on Saturdays, Sundays, and Japanese National Holidays (except summer holidays and year-end through New Year holidays).
Inquiries after business hours are processed at 9:00 a.m. JST on the following business day.