Webmail Interface

Webmail Interface

The SkyDesk Mail suite has an easy to use webmail, with features that help users to organize emails, respond to them and collaborate with their team effectively. The users can easily classify and refer to the emails using folders, tags, filters, search etc.

Further, there are personalization options in Settings, to use the webmail based on individual preferences. 

SkyDesk Web Mail

Accessing other SkyDesk Applications

In the upper part of the screen, you can click the SkyDesk Apps icon in the top left corner, near your company's logo to view and access the other SkyDesk applications.

SkyDesk follows a Single-Sign-On (SSO) procedure, which means that all applications across SkyDesk share the same credentials. The applications that you've been using will be indicated by a tick mark in the SkyDesk Apps menu. If you want to use any of the other applications, you can click the relevant application, and set up that app. 

Top Banner

The icons on the top right of your SkyDesk Mailbox helps in accessing Streams, Attachment Viewer, Notifications, Settings and the Help resources. You can hover over the Avtar to view your profile details and sign out of your active SkyDesk Session.

The Super Administrators and Administrators can access the Control Panel from the menu below the Settings Icon. 

Mail Suite Apps

SkyDesk Mail has a set of apps, Calendar, Contacts, Tasks, Notes, and Bookmarks that are part of the SkyDesk Mail Suite. You can navigate to these applications using the icons on the extreme left pane.

Steps to change the order of the applications:

You can change the order of Mail Suite applications by following the steps below:

  1. Login to www.skydesk.jp/en/apps/mail/.
  2. Click Settings, and choose Rearrange under Mail Organization.
  3. Drag and Drop the icons to change the order.
  4. The order of the applications will be automatically updated.

Left Pane

The left pane remains constant and has the Compose, Folders, Tags, and Views. The different POP accounts are displayed as icons below the apps in the left pane. You can select the icon to load the particular account in the mail tab. Clicking on the Mail icon will open the SkyDesk Account.  

Multiple Tabs View 

SkyDesk Mail supports multiple tabs view. By default, the current application is listed in the First or Default tab. The Search results, Settings, Attachment Viewer, Composer all open in new tabs, to effectively manage multi-tasking inside Webmail, without losing the context. 

Similarly, when you have attachments like documents or spreadsheets in an email, you can also view them in a new tab.

Email Listing

Email listing is the area where the emails are listed based on the selected Folder/ Label/ View/ Search. The emails can be sorted and searched in this area. 

You can also drag and drop the messages from Email listing to various folders to move them, or over Tags to apply tags. The attachments in an email can be accessed directly from the Attachment Viewer and perform quick actions over the attachment. 

Preview Pane

You can use the vertical preview pane to view the emails along with the email listing. The preview pane is the easiest way to navigate through the emails using up and down keys in the email listing. 

You can choose 'Open in Tab' to view the emails in a tab, instead of the preview pane. 

Search Box

You can provide some terms to locate the emails you look for. The Auto-Fill helps you to quickly fill the email address to search based on the contacts. You can also use the Advanced Search option to search for emails by providing multiple conditions for a more precise search. 

Embedded Chat / Instant Messenger (IM)

SkyDesk Mail is a collaborative email, which comes with the embedded SkyDesk Cliq option. You can add your organization members as your chat buddies, by providing their SkyDesk email addresses. The instant messenger is essential, for the organizations for easy internal communications. IM also supports Group Chats, where you can instantly communicate with a group of people. 

By default, SkyDesk Cliq is also a part of the SkyDesk Mail Suite.

Supported Browsers

SkyDesk Mail provides a webmail interface that can be accessed from any standard browser, to send and receive emails.

You can use the current and recent stable versions of the following browsers. 

  • Chrome 
  • Firefox
  • Internet Explorer 
  • Safari

JavaScript is used to make the SkyDesk Mail pages interactive. Cookies are required to store and use the current user session and details for validation. Hence the browsers should be JavaScript and cookies enabled to use SkyDesk Mail. You can refer to this third party help page, for detailed, step by step instructions to enable JavaScript in popular browsers.