Vacation Reply

Table of Contents

SkyDesk Mail provides you options to configure Vacation Reply to automatically reply to the incoming emails for a specific duration of time.
This helps you to let the senders know that you are away or when you have limited or no access to your mailbox.
You can set up the automated replies to be sent to 'Everyone' or 'Only your contacts'. Alternately, you can also choose to auto-reply only to your 'Non contacts', where you can send a template response and a more personal response to your contacts.
The Auto-response interval helps you to control the frequency of the automated replies to the same sender. When you are away on a official trip/vacation, the Vacation Auto Responder helps you to inform the sender about your non-availability or to let them know alternate contact information in your absence.

Steps to configure Vacation Reply 

  1. Login to
  2. Click Settings icon >> Vacation Reply
  3. Click 'Add Vacation Reply'
  4. From the 'Choose Account' dropdown menu, select the accounts for which you want to configure a Vacation Reply. Mark the checkbox if you want to configure the same response for all accounts. 
  5. In the 'Enable Vacation Reply for' dropdown menu, 
    • If you want to send the Vacation Reply only to the senders in your contact list, select 'Contacts'
    • On the contrary, if you want to send the Vacation Reply only to the senders who are not in your contact list, select 'Non Contacts'
    • If you want to send the Vacation Reply to all the senders, select 'Everyone' 
  6. Enter the 'From' and 'To' date for which you want to configure the Vacation Reply
  7. Specify the Subject for your automated email
  8. Set the Auto-response Interval in days. The default interval is 1 day.
  9. Type in the email content which you want to be sent as reply when you are away.
  10. Click Save 

While configuring the Vacation Reply, you can also mark yourself 'Busy' in the calendar by checking the corresponding checkbox. 

You can also edit or delete your Vacation Reply in case you want to change the dates or the content

 Auto-Response Interval

Sending Interval/ Auto-response Interval allows you to control the frequency the in which the automatic emails are sent. The Auto-response Interval is the minimum number of days between the two subsequent automated replies to the same email address.

Suppose you receive 10 emails from the same sender on a particular day, sending 10 auto replies per day would flood their mailbox with your Vacation Replies. Suppose you specify the Auto response Interval as 2 days, the particular email address will receive your auto reply only once in 2 days. The Vacation reply will not be sent to each and every mail from the same sender.