SkyDesk User and Email Migration Wizard

SkyDesk user and email migration wizard can be used for discover users and migrate their emails from Active Directory/ Exchange environment to their accounts in their SkyDesk Mail organization accounts. Apart from user discovery and migration from Exchange for organization users, the wizard can also be used for migration of emails in various formats like PST or EML and import the emails to the accounts in SkyDesk Mail for anytime anywhere access.

Alternatively, you can use POP / IMAP Migration tool from the Control Panel, in case the emails are available in the server and can be accessed via POP/ IMAP. However, this can import only the emails. The Calendar/ Contacts and so on need to be migrated manually. You can write to us at, to get the download link for the SkyDesk user and email migration wizard, upon providing your requirements, free of cost.

The following are the different options available in the Migration Wizard for various requirements.

SkyDesk Mail User Discovery and Migration from Active Directory  - To discover and migrate users from Active Directory environment

SkyDesk Mail Exchange Migration - Email, Calendar, Contacts, Tasks and Notes Migration from Microsoft Exchange Server

SkyDesk Mail Outlook-PST Migration - Email, Calendar, Contacts, Tasks and Notes Migration from PST files to user accounts

SkyDesk Mail EML Migration - Email migration from default email format (EML).

Applications of  Migration Wizard:

The Migration Wizard can be used to migrate the users/ emails from different sources. 

User Discovery from Active Directory - Connect to your Active Directory account to auto discover the user accounts and automatically set up the accounts in SkyDesk Mail directly from your LDAP server, without any hassles of export or import. 

Microsoft Exchange Server -  Migrate the email, calendar, contacts, tasks and notes from Exchange Server accounts to the newly configured SkyDesk Mail Accounts of users.

Hosted Exchange - Administrator can use the migration tool on their local servers, connect to the Hosted Exchange Admin accounts and perform the migration.

PST / Outlook files - Migrate the email, calendar, contacts, tasks and notes from the PST files of users, to the respective accounts in SkyDesk Mail. 

EML format (.eml) files - Migrate the emails in the universal .eml format, by zipping together files, to the respective accounts in SkyDesk Mail.

All the above migrations can be performed by the administrators for the user accounts. The users can migrate their own emails in the form of PST files or EML files, to SkyDesk Mail using the wizard. 

System Requirements:

The Migration Wizard can be installed only on a Windows system (Windows XP/ 7/ 8) that has .NET FrameWork 3.5 runtime installed. Some of the recent 64 bit Windows OS systems, come pre-installed with this version of .NET Framework. In case, Microsoft .NET Framework 3.5 is not installed in your system, you can download it from this link.

If you're using the wizard for PST or Exchange migration, ensure that your system has Microsoft Outlook 2003/ 2007 or 2010 installed. While installing the migration wizard, make sure it corresponds to the bitness of the Outlook version installed in the system. For example, if you have the 64 bit version of Microsoft Outlook, install the 64 bit migration wizard. Similarly, if you're using the 32 bit version of Microsoft Outlook, install the 32 bit migration wizard.


The above run time libraries are currently available as free downloads from the developers website, and is subject to the Terms and Conditions provided in the publisher website.

Installation Process

You need to install the migration wizard to begin the migration process. Once the migration wizard is installed in a system, it can be launched and reused whenever a migration is to be done.

Steps to Install the SkyDesk Exchange Migration Wizard

  1. Download the SkyDeskExchangeMigrationInstaller.exe from the downloads section as instructed in the system requirements.
  2. Click on the downloaded file.
  3. The installation path is 'C:\SkyDesk\SkyDesk Exchange Migration\', unless changed during installation. 
  4. The step by step process for installation, can be followed from onscreen instructions.
  5. A shortcut to 'SkyDesk Exchange Migration' is placed on the desktop for easier access.

Prerequisites to run the Wizard

  1. To perform migration for multiple accounts, the Super Administrator / Administrator credentials of your SkyDesk organization will be required.
  2. While performing migration for Single user / personal account, the user can sign in with their SkyDesk Credentials and follow the migration procedure. The admin credentials are not required.
  3. Ensure that you have a free space that is approximately twice the size of your data, in the drive where the tool is installed. In case of PST migration, the recommended size of a PST file is around 4 GB.


The tool only initiates the migration process and uploads the data to the SkyDesk servers. Further prcoessing is done in the servers. The duration of the migration will be dependent on various factors :

  • Size of data to be migrated
  • Connections accepted by the source server
  • Bandwidth of the source server