Compact/Classic Views

By default, the emails are listed in the Classic view and the emails open in the Vertical Preview pane. You can customize the behaviour to suit your preferences from the Change View icon in the right corner portion of your inbox.

Individual Folder Conversation Views

In general, the emails in any folder are listed as conversations or as individual emails based on your preferences in the Conversation Settings. In case, you need to change your preferences for individual folders, you can use the conversation view icon on the top right portion of your mailbox.

Using this option, you can set varying preferences for each of your folders based on the requirement. 

Actions in the Email Listing pane


SkyDesk mail offers several views which make your email listing more organized and provides multiple options to locate the emails that you're searching for easily. You can view all the unread emails, emails that you've added a specific tag/flag to, those that contain attachments etc. from the Views icon in the menu pane.

Sorting Emails

SkyDesk Mail lets you sort your emails according to your preference. You can sort your emails such that either the oldest or the latest emails are displayed on top. By default, the latest emails are listed first. 

To view the oldest emails on top, click the Sort: Oldest on top icon on the top of the email listing pane. You can later change it to back to Latest emails on top by clicking the same icon. 


You can sort your emails only when the conversation view is switched off.

Move to Folder

You can select single or multiple emails and move them to a folder of your choice directly from the email listing pane. Choose the Move to option in the menu bar, and select the required folder from the options listed. The selected emails will now be moved to the respective folder.

Tag as

While viewing your emails from the email listing pane, you can select a few emails and add a particular tag to them. To add a tag to emails, select the checkbox next to the emails and click the Tag as icon from the top menu pane. Choose the relevant tags from the options listed.

Mark Spam 

If you want to mark some of your emails as spam from the email listing pane, you can use the Mark Spam option from the top menu bar. Select the required emails and click the Mark Spam icon from the menu bar. The email addresses will be blacklisted and these emails will be moved to the spam folder. 

More Actions

Further, actions such as Mark as Unread, Flag as, Forward as inline, Forward as attachment, Mark folder read and Scrub can be performed on the selected emails from the More Actions menu. 

Actions in the Email Preview pane

In the vertical three pane view, you can quickly navigate between emails and read them at ease. The different icons along with the menu drop down help you to perform the common actions in the email. To Reply, Reply All or Forward, use the icons near the drop down menu. For specific actions on the particular email, you can use the options in the More Actions dropdown. 

There are also options to navigate to the previous email or the next email and open the email in a new window using the Popout option.