Compose Preferences

Table of Contents

You can customize the default preferences for the email composer using the Compose Settings. The preferences can be set for the default Font settings, Encoding, Reply behavior and so on.

Go to Settings, and under Mail Settings, select Compose to set your preferences for the email composer.

Reply/Forward Behaviour

When you Reply to/ Forward emails, the composer will open as per your preferences. You can choose to open the composer in a new window or new tab or compose inline, from the Compose settings.

  1. Login to
  2. Click Settings icon, and choose Compose.
  3. Under When Replying/Forwarding, the following options are listed:
    • Select Compose Inline to reply/forward the message as inline text.
    • Select Compose in New Tab to open the composer in a New Tab.
    • Select Compose in New Window to open the email composer in a New Window. 

If you have chosen the Compose Inline option, SkyDesk Mail opens a composer within the same tab, below the original email.

Default Font Settings

You can set the font for your Outgoing messages from the Compose settings.

  1. Login to
  2. Click Settings icon, and choose Compose.
  3. Locate Default Font Settings.
  4. Select the preferred font from the drop down.
  5. Select the preferred Font Size.

A preview of the selected font style and size will be displayed below the Font options. 

 Default Encoding

Encoding setting is mainly to make sure that the email text is readable at the recipient end. By default, the UTF-8 encoding is chosen and the emails sent with non-ASCII characters appear without any errors at the recipient end. Optionally based on the language you use to write emails, you may choose a different encoding option from the listing.

  1. Login to
  2. Click Settings icon, and choose Compose.
  3. Locate the Default Encoding option.
  4. Select the encoding of your choice from the drop down box.

Automatically add recipients to Contacts

When you compose an email, the recipients who are not part of your address book already will be added by default. You can also opt to not add these recipients to your Contacts automatically.

  1. Login to
  2. Click Settings icon, and choose Compose.
  3. Locate the Automatically add recipients to Contacts option.
    • Select 'Yes' to automatically add recipients to Contacts.
    • Select 'No' to stop adding recipients to Contacts.

Enable/Disable Outbox Delay

The Outbox Delay option lets you delay an email for a pre-defined duration, even after you hit the Send button. You can set the delay duration from 1 minute to 120 minutes. All the emails that you send can be edited or even deleted from the outbox, in case you change your mind before the specified time period elapses.

The Outbox delay is an alternate way to 'Undo Send' after you hit the Send button. Even if the outbox is enabled, you can use the Send Right Now option (Ctrl+Shift+Enter) by clicking the drop-down next to the Send button in the email compose window to avoid the delay and send the email immediately.

Steps to enable/ disable Outbox:

  1. Login to
  2. Click Settings icon, and choose Compose.
  3. Locate Outbox and select your choice.
    • Select send emails immediately if you want to send your emails without any delay.
    • Select delay emails in Outbox for __ minutes, if you want to send your email after a predefined period. In this option, you can set the number of minutes by which you want the email to be delayed.

If outbox is enabled, the email will be moved to outbox, once you click ‘Send’. It will be sent after the specified delay time elapses or when you click ‘Send Right Now’ in the outbox.

All the emails in outbox can be sent by selecting the emails, and choosing 'Send Right Now' from the top menubar. The emails that have been delayed will be sent to the recipients after the chosen delay period even if you are not online. Apart from the normal emails, the Scheduled emails will also be stored in the outbox.