Email Hosting Setup in SkyDesk

SkyDesk Mail Suite provides enterprise email hosting features to satisfy the needs of organizations of all types and sizes. SkyDesk Mail provides custom domain-based email address for all members of your organization in no time.The entire set up process is simple. The steps to migrate your email hosting to SkyDesk and some of the features available are outlined.

Add Domain | Verify Domain | Create Users | Configure MX Records | Email Migration | SPF Configuration | DKIM Configuration

When you host your domain with SkyDesk, the super admin and the admins can access the Control Panel to manage the domain.

Verify the Domain:

You'll need to add and verify the domain you want to set up the email hosting for. The verification process is required to ensure that you have Administrator privileges for the domain and are entitled to set up and use the domain with our services. If you have registered your domain through SkyDesk, then you can skip this step. 

Add Users:

After your domain is verified, add or import users and create their mail accounts. Set up Groups for common accounts that are used by more than one user. 

You can create multiple email addresses for a single user, by creating multiple email aliases for the same user account. Refer here for instructions. 

Setup MX Records/ Configure Email Delivery :

Once you have added the mail accounts, you'll need to change the MX Records of the domain. After the MX Records are set up, emails will be delivered to your SkyDesk Mail account. Click here to learn about the advanced Email Routing options available in SkyDesk Mail.

IMAP or POP migration:

Migrate email accounts from your previous servers via POP or IMAP protocols. You can also opt for a PST Migration or Exchange migration if you have your emails in your Exchange Server or as PST files.

SPF configuration:

Sender Policy Framework Records are recommended to validate the emails sent from your domain. SPF Records are also used to prevent email spoofing (messages sent by spammers with forged From addresses at your domain) by specifying which IP addresses and mail servers are allowed to send email on behalf of your domain.

DKIM (DomainKeys Identified Mail) configuration:

DKIM is a common email authentication system, that includes a unique signature in the header, generated by a private key configured for the specific domain in the server. The public key published in your DNS is used to validate the DKIM signature by the receiving server. Based on the validation results, the mail will be classified as genuine or spam. 

Additional set up options

Catch all Setup: A catch-all account is set up to ensure that emails that are addressed to your domain but to an account that's either not set up or misspelled do not get lost. Such emails will be delivered to the catch-all account. For example, if you've set up accounts for and, but a sender addresses an email to, which you've missed to set up, the email will be delivered to the catch-all account instead of being bounced back.

Dual delivery: Set up dual delivery for your domain by configuring a second mail server for your domain. 

Login page customization: You can create a personalized login URL when you add a CNAME alias (pointing to to your DNS records. You can customize the page even more by uploading your company's logo using SkyDesk Mail Suite's Control Panel.

Once you have set up the webmail, refer the POP and IMAP pages for further configuration in POP and IMAP clients like Outlook, iPhone etc.

SkyDesk Mail also provides domain registration and auto-renewal services. Domains registered through SkyDesk are designed for seamless use with SkyDesk Mail. Domain verification is automatic and MX entries are pre-configured.