Integration with SurveyMonkey
Do a better job distributing your surveys and understand your customer base well. SurveyMonkey lets you create all types of web-based surveys like customer satisfaction, product feedback, market research surveys and so on. With the SkyDesk Campaigns - SurveyMonkey Integration, you can send out your email surveys to a large customer group very easily.
Your Surveys inside SkyDesk Campaigns
All surveys that you have created in your SurveyMonkey account are available in your SkyDesk Campaigns account. It becomes easy to get started with your email survey campaign.
Templates Made for your Survey Campaigns
These templates are specially designed for your SurveyMonkey campaigns. All you need to do is to work on the email content. SkyDesk Campaigns will automatically route your subscribers to the right survey. There are a number of smart templates too. These are mobile-friendly templates that let you target the mobile audience.
Monitor the Performance of your Surveys
Track survey performances in real-time inside your SkyDesk Campaigns account. Survey Reports tell you the status of your responses so that you can take the right decisions based on them.
A Business Scenario: Get Customer Feedback
You are a Marketer. Your focus remains constant - knowing your customers and understanding their product needs. Your marketing spend includes email marketing programs too, and so you would like to make the best use of it to understand your target segment. You want to find out what your customers think about the product and how they feel about it. Based on this feedback, your team will make constructive changes to the product.
You design a questionnaire in SurveyMonkey. You want to use SkyDesk Campaigns to send out this survey as an email survey campaign to all your customers. You have pulled customer data from SkyDesk CRM as a mailing list in your SkyDesk Campaigns account.
With the SkyDesk Campaigns-SurveyMonkey Integration, you can create a survey email campaign to distribute this survey to your customers very easily. Once the survey is sent out, you can also monitor its performance with Survey Reports.