Two Factor Authentication

TFA - Setup

  1. Via SMS Text Message/ Voice Call
  2. Via Google Authenticator

1. Via SMS Text Message/ Voice Call

Sign into your SkyDesk account.

Click the "Two Factor Authentication" tab.

Choose "SMS Text Message/ Voice call" as your mode.

  • Choose SMS Text Message/ Voice call as your mode for using Two Factor Authentication
  • Enter the mobile no. in which you want to receive the verification code
  • Choose whether you want to receive them by SMS or Voice mail
  • Click Text me
  • You will receive a verification code on your phone

Enter the verification code that you have received on your phone.

  • Enter the verification code that you have received on your phone
  • Tick the Trusted Browser option
  • Click Verify

Enter your account password (for security reasons) and click "Turn on".

  • Enter your account password (for security reasons) and click Turn on
  • Click the Continue option when the window shown below pops up

Add a backup phone number to receive your verification codes.

  • Add a back up phone no. to which the verification code can be sent in case of your primary device is inaccessible
  • Click Send Code
  • Store the back up verification codes using any of the three options available: 1) Save as text 2) Print codes 3) Send email
  • Back up verification codes are for the times when you do not have a freshly generated verification code; e.g - your phone is lost, no network coverage etc
  • Click Continue

Two Factor Authentication will be successfully configured for your account.

2. Via Google Authenticator

Sign into your SkyDesk account.

Click the "Two Factor Authentication" tab.

Choose "Google Authenticator" as your mode.

  • Choose Google Authenticator as your mode for using Two Factor Authentication
  • Before you choose this mode, install "Google Authenticator" mobile app in your phone (iOS/Android etc)
  • To configure your account in Google Authenticator, scan the barcode image displayed in the Setup page

  • If there arises any problem in loading the image, then you can use the 16-character "secret key" displayed on clicking the Have problem in loading the image ? to configure you account in Google Authenticator

  • Google authenticator will generate a verification code

Enter the verification code that is generated by Google Authenticator.

  • Enter the verification code that is generated by Google Authenticator
  • Tick the Trusted Browser option
  • Click Verify

Enter your account password (for security reasons) and click "Turn on".

  • Enter your account password (for security reasons) and click Turn on
  • Click the Continue option when the window shown below pops up

Add a backup phone number to receive your verification codes.

  • Add a back up phone no. to which the verification code can be sent in case of your primary device is inaccessible
  • Click Send Code
  • Store the back up verification codes using any of the three options available: 1) Save as text 2) Print codes 3) Send email
  • Back up verification codes are for the times when you do not have a freshly generated verification code; e.g - your phone is lost, no network coverage etc
  • Click Continue

Two Factor Authentication will be successfully configured for your account.

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